These Terms & Conditions ("Agreement") govern your access to and use of the atm42 platform, including all games, betting products, payment services, and support functions. Please read this document in full before registering or placing any wager.
Effective Date: 1 January 2026 | Last Reviewed: 1 January 2026Important Notice: By creating an account, making a deposit, or placing any wager on the atm42 platform, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not accept any part of this Agreement, you must not use the atm42 platform.
The following defined terms are used throughout this Agreement. Where the context requires, singular includes plural and vice versa.
| Term | Meaning |
|---|---|
| "atm42" / "We" / "Us" | The operator of the atm42 platform accessible at https://atm42.app, together with its affiliated entities, officers, employees, and agents. |
| "Platform" | The atm42 website, mobile web interface, and all associated services including the sportsbook, live casino, slot games, togel (Indonesia's traditional numbers lottery) section, and any other gaming or ancillary products offered thereon. |
| "Member" / "You" | Any natural person who has completed the atm42 registration process and holds an active, verified account on the Platform. |
| "Account" | The personal gaming account registered in your name on the Platform, including your IDR wallet balance, bet history, bonus credits, and account settings. |
| "Wallet Balance" | The aggregate of real-money funds held in your atm42 account, denominated in Indonesian Rupiah (IDR / Rp). |
| "Bonus Credits" | Promotional funds, free spins, or cashback amounts credited to your account subject to specific wagering requirements and expiry conditions detailed in the relevant promotion's terms. |
| "KYC" | Know Your Customer — the identity and age verification process required of all Members before withdrawals may be processed, as described in Clause 4. |
| "Eligible Jurisdiction" | The territory in which a Member is physically located and legally permitted to access the Platform. atm42's primary target market is the Republic of Indonesia. |
2.1 Age Requirement. You must be at least 21 years of age to register an account and engage in any real-money gaming activity on the Platform. atm42 operates a strict 21+ policy. By registering, you warrant that you are 21 or older. Any account found to belong to a person under 21 will be immediately and permanently closed and all funds may be withheld pending investigation.
2.2 Residency. The Platform is operated in English and is designed primarily for players resident in Indonesia. By accepting these Terms, you represent that your participation complies with all laws applicable to you in your jurisdiction of residence. atm42 makes no representation that use of the Platform is lawful in any jurisdiction outside Indonesia.
2.3 Legal Capacity. You must have full legal capacity to enter into a binding contract under the laws of your country of residence. Persons under legal disability or acting under the influence of substances that impair judgment are not permitted to register or wager.
2.4 Self-Exclusion Status. You must not be subject to a self-exclusion order (whether imposed by atm42 or through any external responsible-gaming program) at the time of registration or at any point during which you access the Platform.
21+ Only: Underage gambling is a criminal offense in many jurisdictions. atm42 employs automated and manual screening to detect underage registrations. Any attempt to circumvent age verification will result in permanent account closure and forfeiture of all balances.
3.1 Single Account Policy. Each Member is permitted to hold exactly one active account on the Platform. Registering multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — constitutes a material breach of this Agreement and will result in the permanent closure of all associated accounts and forfeiture of any balances therein.
3.2 Accurate Information. You must provide complete, accurate, and current information during registration, including your legal full name, date of birth, residential address in Indonesia, and a valid email address. You are responsible for maintaining the accuracy of this information and must notify atm42 promptly of any changes via the support channel listed in Clause 16.
3.3 Account Credentials. You are solely responsible for maintaining the confidentiality of your username and password. atm42 will never ask for your password via email, live chat, or any other communication channel. If you suspect unauthorized access to your account, you must contact support immediately. atm42 accepts no liability for losses arising from your failure to secure your credentials.
3.4 One Account per Household. Where multiple persons within the same household wish to open accounts, each person must register independently with their own unique identity documentation, email address, and payment method. Shared device or IP usage by separate account holders must be declared to atm42 support to avoid triggering duplicate-account detection protocols.
4.1 Verification Requirement. atm42 operates a mandatory Know Your Customer (KYC) process. All Members must complete identity verification before any withdrawal request will be processed. atm42 reserves the right to request KYC documentation at any stage, including before or after a deposit, at any time during the account lifecycle.
4.2 Acceptable Documents. The following documents are accepted for identity verification:
4.3 Proof of Address. atm42 may additionally require proof of your current Indonesian residential address. Acceptable documents include a recent utility bill, bank statement, or official government correspondence dated within 90 days, clearly showing your name and address.
4.4 Proof of Payment Method. To prevent fraud and unauthorized use, atm42 may request evidence that the payment method used for deposits is registered in your name. For bank transfers, this typically means a screenshot of the originating bank account dashboard clearly showing the account holder name. For e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja), a screenshot of the registered profile screen is sufficient.
4.5 Processing Time. atm42 aims to complete KYC verification within 24 hours of receiving a complete document submission. Incomplete or illegible submissions will be returned with a request for re-submission and the verification clock will restart. No withdrawal will be released until verification is fully approved.
5.1 Supported Channels. atm42 accepts deposits and processes withdrawals exclusively via the following Indonesian payment channels, all denominated in Rupiah (IDR): BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI (Bank Syariah Indonesia), Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja. Visa and Mastercard are accepted for deposits. Select cryptocurrency channels (USDT, BTC) are available to fully verified Members upon request.
5.2 Minimum Deposit. The minimum deposit amount is Rp 25.000. Deposits below this threshold will not be credited and may be returned, less any applicable bank processing fees outside atm42's control.
5.3 Minimum Withdrawal. The minimum withdrawal amount is Rp 50.000. Withdrawal requests below this minimum will be declined and the funds will remain in your Wallet Balance.
5.4 Withdrawal Processing. atm42 targets a withdrawal processing time of under 15 minutes for verified accounts using any supported Indonesian payment channel. Processing times may be extended during periods of high transaction volume, system maintenance, or where additional verification is required under Clause 4. atm42 does not guarantee specific processing times but will communicate any known delays via the support channel.
5.5 Matching Payment Method. Withdrawals must be directed to the same payment method and account used for the corresponding deposit, wherever technically possible. atm42 reserves the right to decline withdrawal requests to unverified third-party accounts or accounts not registered in the Member's verified name.
5.6 Currency. All transactions on the Platform are conducted in Indonesian Rupiah (IDR). atm42 does not charge currency conversion fees; however, if your payment provider applies its own conversion or handling fee, atm42 bears no responsibility for those charges.
5.7 Inactive Account Fees. An account that has had no login activity for a continuous period of 12 months will be classified as dormant. atm42 reserves the right to apply a monthly dormancy administration fee of Rp 10.000 to dormant account balances. Members will be notified by email prior to any fee being applied. To reactivate a dormant account, simply log in and contact support.
6.1 General. atm42 offers a range of bonuses and promotions to eligible Members. Each promotion is subject to its own specific terms, which will be published on the relevant promotion page. In the event of any conflict between a promotion's specific terms and this Agreement, the promotion's specific terms shall prevail.
6.2 Wagering Requirements. Unless a promotion's specific terms state otherwise, all Bonus Credits are subject to a minimum wagering requirement before they may be converted to withdrawable funds. The applicable wagering multiplier (e.g., 30x) will be clearly stated in each promotion's terms. Failure to satisfy wagering requirements within the stated validity period will result in automatic expiry of the Bonus Credits.
6.3 Eligible Games. Not all games contribute equally to wagering requirements. The contribution percentage for each game category is as follows unless otherwise specified in promotion terms:
6.4 One Bonus at a Time. Members may hold only one active bonus at any time. If a Member has an active bonus and a new promotion is claimed, the new bonus will be placed in a queue and will activate automatically once the current bonus has been satisfied or expired.
6.5 Abuse and Exploitation. atm42 reserves the right to void bonuses, withhold withdrawals, and permanently close accounts where it has reasonable grounds to believe that a Member has engaged in bonus abuse, including but not limited to: creating multiple accounts to claim the same promotion, coordinated betting patterns designed to exploit bonus terms, using third-party software to gain an unfair advantage, or any other conduct that atm42 reasonably deems contrary to the spirit of its promotional offerings.
6.6 Modifications. atm42 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Any such modification will not affect bonuses already accepted and in active use by a Member at the time of the change.
7.1 Game Integrity. All casino games available on the Platform use certified Random Number Generator (RNG) technology or, in the case of live dealer tables, are operated by licensed studio providers (including Evolution Gaming and Pragmatic Play Live) under internationally recognized gaming standards. Published Return to Player (RTP) percentages reflect long-run statistical averages and do not guarantee individual session outcomes.
7.2 Sportsbook Bets. Sportsbook bets are final once confirmed. Accepted bets cannot be canceled or amended after confirmation except where explicitly provided for by atm42's Cash Out feature (where available). In-play betting markets close automatically when an event reaches a defined point (e.g., kick-off, first serve), and bets placed after market closure will be void and stakes returned.
7.3 Togel. Togel (Indonesia's traditional numbers lottery) draws on the Platform are conducted according to the specific rules of each pool market. Draw results are sourced from the relevant official draw authority. atm42 bears no responsibility for technical disruptions to draw result feeds beyond its reasonable control, and in such events, reserves the right to delay settlement until official results can be independently verified.
7.4 Disputed Results. In the event of a dispute regarding a game outcome, bet settlement, or technical malfunction, the Member must contact atm42 support within 72 hours of the disputed event. atm42 will investigate the matter and its decision, made in good faith with reference to available game logs and system records, shall be final and binding.
7.5 Technical Malfunctions. In the event of a software, hardware, or connectivity malfunction that materially affects the integrity of a game round or bet, atm42 reserves the right to void the affected round and return all stakes. atm42's liability in such circumstances is strictly limited to the return of the original stake and does not extend to any potential winnings that may have been achievable absent the malfunction.
The following conduct is strictly prohibited and will result in immediate account suspension, permanent closure, forfeiture of balances, and may be referred to relevant law enforcement authorities:
9.1 atm42's Right to Suspend. atm42 reserves the right to suspend or restrict your account at any time and without prior notice where it has reasonable grounds to suspect: a breach of these Terms; fraudulent, illegal, or abusive activity; or a risk to the integrity of the Platform or other Members.
9.2 Member-Initiated Closure. You may request closure of your account at any time by contacting atm42 support. Before closure, all pending withdrawal requests will be processed and any remaining Wallet Balance (subject to KYC clearance) will be returned to your nominated payment method. Any unexpired Bonus Credits will be forfeited upon voluntary account closure.
9.3 Balances Upon Closure for Cause. Where atm42 closes an account due to a proven breach of these Terms, any remaining Wallet Balance may be withheld pending investigation and the resolution of any outstanding dispute or recovery claim. atm42 will not be obligated to return funds derived from activity that constitutes a breach of this Agreement.
10.1 Ownership. All content on the Platform — including but not limited to the atm42 brand name, logo, game interfaces, software, graphics, text, and promotional materials — is the exclusive intellectual property of atm42 or its licensed content providers. Nothing in this Agreement grants you any ownership right or license in any such content beyond the limited right to use the Platform for personal, non-commercial gaming purposes.
10.2 Prohibited Use. You must not copy, reproduce, republish, distribute, transmit, broadcast, or create derivative works from any Platform content without the prior written consent of atm42. Unauthorized use of atm42's intellectual property may result in civil and criminal liability.
11.1 No Warranty. The Platform is provided on an "as is" and "as available" basis. atm42 makes no warranty, express or implied, that the Platform will be uninterrupted, error-free, or entirely secure. atm42 will use commercially reasonable efforts to maintain Platform availability but does not guarantee any specific uptime percentage.
11.2 Cap on Liability. To the maximum extent permitted by applicable law, atm42's total aggregate liability to you arising out of or in connection with these Terms — regardless of the legal basis of the claim — shall not exceed the lesser of: (a) the total amount you have deposited into your account in the 30 days immediately preceding the event giving rise to the claim; or (b) Rp 5.000.000.
11.3 Excluded Losses. atm42 shall not be liable, under any circumstances, for: loss of profits; loss of anticipated winnings; loss of business or revenue; loss of data; indirect, consequential, or special damages of any kind. This exclusion applies even if atm42 was advised of the possibility of such losses.
11.4 Your Responsibility. You acknowledge that gambling carries inherent financial risk. You accept full personal responsibility for all wagers placed on the Platform and for any losses incurred. atm42 is not responsible for gambling losses sustained in the ordinary course of gaming activity that proceeds without any technical fault on the Platform's part.
12.1 Privacy Policy. The collection, use, storage, and protection of your personal data is governed by the atm42 Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you confirm that you have read and accepted the Privacy Policy.
12.2 Data Processing. atm42 processes your personal data for the purposes of account management, KYC compliance, fraud prevention, payment processing, and customer support. We apply 256-bit SSL encryption to all data transmissions and store personal data on secured servers with restricted access controls.
12.3 Third-Party Providers. atm42 shares Member data with trusted third-party service providers (game studios, payment processors, KYC verification services) solely to the extent necessary to operate the Platform. All third-party providers are bound by data processing agreements consistent with internationally recognized data protection standards.
13.1 Commitment. atm42 is committed to promoting responsible, sustainable gaming. We provide all Members with access to deposit limits, session time-out controls, and voluntary self-exclusion tools via the Account Settings section of the Platform.
13.2 Self-Exclusion. Members who wish to self-exclude may do so for periods of 1 month, 3 months, 6 months, 12 months, or permanently. Self-exclusion requests take effect within 24 hours of confirmation. Once a self-exclusion is active, the excluded Member may not register a new account during the exclusion period.
13.3 Minor Protection. atm42 strongly encourages all Members with minors in their household to use appropriate internet filtering tools to prevent underage access to gambling websites. atm42's platform is strictly 21+ and we support responsible household digital management.
For full details of atm42's responsible gaming tools, policies, and support resources, please visit our dedicated Responsible Gaming page.
14.1 Right to Amend. atm42 reserves the right to amend these Terms & Conditions at any time. Amendments will be published on this page with an updated effective date. Where a change is material, atm42 will notify active Members via their registered email address at least 7 calendar days before the change takes effect.
14.2 Continued Use. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the updated Terms. If you do not accept the amended Terms, you must cease using the Platform and may request account closure under Clause 9.2.
15.1 Applicable Law. These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with internationally recognized principles of commercial law and the internal regulations of the jurisdiction in which atm42 holds its operational gaming authorization.
15.2 Dispute Resolution. In the first instance, all disputes must be submitted to atm42 customer support for internal resolution. atm42 commits to responding to formal dispute submissions within 5 business days. Where an internal resolution cannot be reached, either party may submit the matter to binding arbitration before a mutually agreed independent arbitrator. Class actions and consolidation of disputes are not permitted.
15.3 Language. This Agreement is written in English. In the event of any translation being produced for reference purposes, the English-language version shall prevail in all respects.
If you have any questions, concerns, or formal notices in relation to these Terms & Conditions, please contact atm42 via the following channel. Email is displayed as plain text in accordance with our site policy and is not a clickable link:
Customer Support & Legal Notices:
Email: [email protected]
Support hours: 24 hours a day, 7 days a week, 365 days a year (WIB, UTC+7)
Response target: within 24 hours for standard enquiries; within 5 business days for formal legal notices.
For responsible gaming emergencies or urgent self-exclusion requests, please contact our support team via live chat on the Platform for the fastest possible response.
Beyond the legal text, these are the operational standards that atm42 holds itself to on every single day of platform operation.
Our target is under 15 minutes for verified accounts on all supported Indonesian payment channels. We do not manufacture reasons to delay legitimate withdrawal requests. Your money reaches you quickly.
Every game on the atm42 platform uses audited RNG technology or is streamed live from studios operated under internationally recognized gaming standards. Published RTPs are accurate and independently verifiable.
All data transmitted between your device and the atm42 platform is encrypted with 256-bit SSL. Your personal information, payment details, and account credentials are never transmitted or stored in plain text.
Our terms are written in plain, professional English — not buried in impenetrable legal jargon. We want you to understand exactly what you are agreeing to before you commit any funds to the platform.
Deposit limits, session time-outs, and self-exclusion are available to every Member at any time. atm42 takes problem gambling seriously and our support team is trained to respond sensitively to any Member who reaches out for help.
Our customer support team — including Indonesian-speaking agents — is available around the clock via live chat and email. For formal disputes, atm42 commits to a 5 business day response target and a fair, transparent resolution process.
Now that you have reviewed our Terms & Conditions, explore the full atm42 platform — live casino, sportsbook, togel, and 500+ slots, all in English, all in Rupiah. 21+ only. Play responsibly.
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